Arm88 Terms & Conditions – A Complete Guide to Using Malaysia's Betting Platform

1. Acceptance of Terms & Conditions

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and arm88 ("Company", "we", or "platform"). By accessing, registering for, or using any part of the arm88 platform — including the website, mobile application, or related services — you acknowledge that you have read, understood, and agree to be fully bound by all terms and conditions set out herein.

Arm88 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior specific notice. Your continued use of the arm88 platform following any such changes constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically.

2. Member Eligibility

To be eligible for arm88 membership, you must meet all of the following requirements at all times:

• At least 18 years old or the legal age of majority under the laws of your jurisdiction of residence, whichever is higher.
• Not legally prohibited from participating in online gambling activities in your place of residence.
• Registering and using an account in your own name and for your own use — not on behalf of any third party.
• Not currently subject to any active self-exclusion, whether self-imposed or imposed by a regulatory authority.
• Has never previously had an account terminated on the arm88 platform for terms violations or fraud.
• Depositing funds from legitimate sources and not from proceeds of any illegal activity.

Arm88 reserves the right to request proof of age at any time. If a member is found to be under the minimum age requirement, the account will be terminated immediately and all remaining balances may be forfeited or refunded at arm88's discretion.

3. Account Registration & Member Responsibilities

When registering an arm88 account, you are required to provide accurate, complete, and up-to-date information. This includes your full name as per your official identity document, an active Malaysian phone number, and a valid email address. arm88 will verify your phone number via OTP (One-Time Password) during registration.

You are solely responsible for:

• Keeping your account password confidential and not sharing it with any other party.
• Keeping your account information up to date whenever changes occur.
• Notifying arm88 immediately if you suspect your account has been compromised or accessed without your authorisation.
• All activity carried out through your account — arm88 is not liable for any losses arising from your failure to keep your account secure.

A Know Your Customer (KYC) process may be required before your first withdrawal or when your total transaction amount exceeds a certain threshold. Documents that may be requested include a copy of your MyKad or passport, as well as proof of current address. KYC is typically completed within 10 to 30 minutes on business days.

4. Deposits & Payment Methods

Arm88 supports the following deposit methods for Malaysian users:

• Touch 'n Go eWallet
• DuitNow (direct bank transfer)
• GrabPay
• Boost eWallet
• ShopeePay
• FPX — Maybank2u, CIMB Clicks, and other selected Malaysian banks

The minimum deposit amount is RM 20 for all payment methods. No general maximum deposit limit is set, though limits may apply based on the payment method, daily limits set by the member, or account risk assessment. Funds are typically credited to the arm88 account within 60 seconds for all eWallet and FPX payment methods.

Arm88 only accepts deposits in Malaysian Ringgit (RM / MYR). All arm88 account balances are denominated in RM. arm88 is not responsible for any fees or charges imposed by third-party payment service providers.

5. Withdrawals

Arm88 members may make withdrawals at any time, subject to the following conditions:

• The minimum withdrawal amount is RM 20.
• KYC must be fully completed before your first withdrawal is processed.
• Withdrawals may only be made to the same or equivalent payment method used for the deposit — and it must be registered under the same member's name.
• Any bonus received must satisfy the applicable wagering requirement before the associated winnings may be withdrawn.
• Withdrawals are typically processed within 15 to 60 minutes for eWallet and DuitNow methods.

Arm88 reserves the right to suspend or cancel any withdrawal request that raises suspicion of fraud, money laundering, or a breach of these terms. In such cases, arm88 will contact the member for additional verification before any payment is released. arm88 does not charge any withdrawal fees for the standard methods listed above.

6. Bonuses, Promotions & Wagering Requirements

Arm88 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, reload bonuses, cashback, free bet bonuses, and seasonal promotions. Each bonus is subject to the specific terms and conditions of the relevant promotion, which will be clearly stated on the arm88 promotions page.

General terms applicable to all arm88 bonuses:

• Each member is entitled to a welcome bonus once only — registering multiple accounts to claim the bonus repeatedly constitutes fraud and is strictly prohibited.
• All bonuses carry a minimum wagering requirement that must be met before any bonus winnings can be withdrawn. Wagering requirements vary by bonus type — please refer to the respective promotion details.
• Bonuses carry a stated validity period — expired bonuses cannot be used or withdrawn.
• Arm88 reserves the right to cancel or void any bonus obtained through unfair means, bonus abuse, or any breach of these terms.
• Bonuses are for the personal use of the member only and may not be transferred to another member.

7. Sports Betting — Rules & Policies

The arm88 Sports section covers betting on a wide range of international and local sports, including Malaysia Super League football, the EPL, UEFA Champions League, BWF badminton, the NBA, IPL cricket, MMA, Formula 1, and more. All Sports Betting on arm88 is subject to the following rules:

• Confirmed bets are final — no cancellations are permitted except under circumstances expressly specified by arm88.
• The minimum sports bet is RM 5 for most markets. Maximum bet limits vary by match type, market, and category.
• Arm88 reserves the right to limit, decline, or void any bet at any time based on risk assessment or match integrity considerations.
• If a match is suspended or cancelled before half-time is completed (football) or before the players/teams have met on the field (other sports), all bets will be voided and stakes refunded, unless otherwise stated in the rules of the sport concerned.
• For in-play betting, arm88 reserves the right to temporarily suspend markets during goals, red cards, or other significant match events, in order to allow for fair odds adjustments.
• In the event of a significant odds error (obvious error), arm88 reserves the right to void the affected bet and refund the stake to the member.

A parlay (accumulator) allows up to 15 selections to be combined on a single ticket. All selections in a parlay must win for the ticket to be successful. A single loss or void within a parlay will affect the entire ticket in accordance with arm88's prevailing parlay rules.

8. Live Casino, Table Games & E-Sports

Arm88 Live Casino games — including Baccarat, Blackjack, Roulette, Dragon Tiger, Sic Bo, and more — are hosted by real human dealers via live video streaming. All games are conducted in accordance with standard casino rules and dealer decisions are final.

• The outcomes of all Live Casino games and RNG table games are final once confirmed by the arm88 system — no appeals against game results will be accepted.
• In the event of a technical interruption during a Live Casino session (such as a disconnection), arm88 will use server records to determine a fair outcome.
• Arm88 RNG games use a random number generator that has been audited and certified by an independent auditing body to ensure the fairness of every game outcome.
• Arm88's Esports section covers betting on Mobile Legends, PUBG Mobile, Dota 2, CS:GO, Valorant, and more. arm88's esports betting rules follow the specific regulations of each respective esport.

Arm88 reserves the right to suspend, modify, or withdraw any game or market at any time without prior notice, including during an active session if required for technical reasons or in the interest of integrity.

9. Member Conduct & Prohibited Activities

As an arm88 member, you agree not to engage in any of the following activities:

• Fraud & Forgery: Providing false personal information during registration or the KYC process, including the use of another person's identity.
• Money Laundering: Using the arm88 platform to process funds from illegal sources or to conceal the origin of money.
• Hacking & Technical Exploitation: Attempting to hack, damage, or exploit any vulnerability in the arm88 system, including the use of bots or automated software to place bets.
• Collusion: Colluding with other members to manipulate game outcomes or gain an unfair advantage in poker or table games.
• Promotion Exploitation (Bonus Abuse): Registering multiple accounts, using another person's account, or any other means intended to exploit the arm88 bonus system.
• Match Fixing: Placing bets on matches you know or suspect have been manipulated — including matches in which you are personally involved.
• Disruption: Disrupting other users' experience in live games or on the arm88 platform through abusive, threatening, or inappropriate behaviour.

Violating any of the above prohibitions may result in immediate suspension, account termination, forfeiture of all balances and bonuses, and, where necessary, a report to the relevant authorities.

10. Responsible Gambling

Arm88 takes its commitment to responsible gambling very seriously. We believe that gaming should be an enjoyable and controlled form of entertainment. We provide the following tools to help members play responsibly:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit that cannot exceed the limit you have defined yourself.
• Loss Limit: Set a maximum loss amount you are comfortable with over a given period — the platform will stop accepting bets once that limit is reached.
• Session Time Limit: Set a daily playtime limit to control how long you spend on the platform.
• Self-Exclusion: Exclude yourself from the arm88 platform for a period of 24 hours, 7 days, 30 days, or permanently. This exclusion takes effect immediately and cannot be reversed during the chosen period.
• Reality Check: Review your betting history, wins and losses, and time spent on the platform at any time from your account panel.

Arm88 also supports the cause of problem gambling awareness. If you or someone you know needs help with a gambling problem, we encourage you to seek professional assistance. More information is available on the Responsible Gambling arm88.

11. Account Suspension & Termination

Arm88 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, under the following circumstances:

• Breach of any term set out in this document.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• Providing false or misleading information during registration or KYC.
• Legal compliance requirements or directives from the relevant regulatory authority.
• Conduct that damages or disrupts the operation of the arm88 platform.

You may also close your arm88 account at any time by contacting customer support. Before the account is closed, all bonus wagering requirements must be completed and all pending bets must be settled. Any valid net balance will be returned to you within a reasonable timeframe via the same payment method used for your last deposit.

12. Limitation of Liability & Disclaimer

Arm88 provides its platform and services on an "as-is" and "as-available" basis. To the extent permitted by law, arm88 disclaims all express and implied warranties relating to the platform and its content.

Arm88 is not liable for:

• Service disruptions caused by system maintenance, third-party technical failures, or force majeure.
• Losses arising from a member's use of an unsecured device or internet connection.
• Fair bet or game outcomes that result in losses for the member.
• Regulatory authority actions that affect platform availability in certain regions.
• Indirect, incidental, or consequential losses arising from the use of the arm88 platform.

Arm88's liability to any member under any circumstance is limited to the actual cash balance held in that member's account at the time the liability claim arises.

13. Amendments to Terms & Conditions

Arm88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, arm88 will notify members via an in-platform notification or their registered email. The "Last Updated" date at the top of this document will reflect the date of the most recent amendment.

Your continued use of the arm88 platform following any amendment to these Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must discontinue use of the platform and close your account.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed and interpreted in accordance with applicable laws. arm88 operates under a licence recognised by a legitimate regulatory body. The arm88 platform operates in line with relevant international standards on consumer protection, data privacy, and responsible gambling.

Any dispute arising from or in connection with these Terms & Conditions or the use of the arm88 platform shall first be resolved through direct negotiation with the arm88 support team. If a resolution cannot be reached, the parties agree to submit to an arbitration process as determined by arm88, subject to applicable law.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision shall be deemed severed from this agreement, and the remaining provisions shall continue in full force and effect.